Software for commercial auto brokerages

Insurance is a relationship business. NIVEL handles the rest.

NIVEL is the agency management system rebuilt around your workflows: payments, policies, endorsements, renewals and claims.

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NIVEL · Broker workspace

Records / Accounts

Account file

Bronx Fleet Group LLC

12Policies
18Vehicles
41People
236Payments
PoliciesVehiclesClaimsPayments
Policy 1042Carrier AIn force
Policy 1057Carrier AIn force
Policy 1063Carrier BRenewal due

Where your team's time goes

The conversations are the job. Everything around them is the drag.

Explaining a premium increase takes a person. Chasing emails, documents and payments shouldn't.

Where the time goes
Today
With NIVEL
Payments
Hundreds to thousands a week, in the office and online, matched by hand and remitted carrier by carrier.
Every payment matched to the right policy and batched for the right carrier.
Endorsements
Adding a vehicle or changing a driver means an email chain with the fleet and the carrier.
Requests captured, tracked and sent to the carrier in one flow.
Renewals
Premium changes, gaps and payment terms explained across emails and calls.
Every renewal's numbers and history in one place, ready for the conversation.
Claims
Notices and details gathered by phone or on handwritten forms, scanned and emailed between carrier, broker and client.
One claim record that carrier, broker and client all work from.

Every workflow runs in one system, on one source of truth.

Why switch

Built around how your brokerage actually works.

Off-the-shelf agency management systems make every brokerage work the same way. We took the traditional system apart and rebuilt it around the workflows brokerages like yours run every day.

Off-the-shelf agency systems
NIVEL
Workflows
Generic workflows your team bends to fit.
Software rebuilt around the workflows you actually run.
New features
Requests wait on a vendor's roadmap for years.
Shipped in weeks, tailored to your brokerage.
Connections
A dozen carrier and payment portals, each with part of the picture.
One source of truth, connected to your carriers and payments.
Communication
Email back-and-forth with carriers and clients.
Agents handle the routine exchanges. Your team approves what matters.

Switching is on us

We migrate your data

Your book moves over from your current system.

We connect your carriers

The carriers you already work with, connected from day one.

We run alongside you

Keep your current system until you're ready to switch.

One workflow, end to end

Payments: from the insured to the carrier.

Cash, checks and money orders in person. Card, ACH and autopay online. Every payment follows the same path, traceable to the dollar.

CashCheckMoney orderCardACHOnlineAutopay
Step 1Available

Take a payment

In person or online, by any method. Applied to the right insured, policy and invoice.

MethodCash
Applied toInstallment 8 of 10
Amount$510.33
Step 2Available

Payable created

Commission split out, carrier payable calculated, linked back to the payment record.

Applied$510.33
Commission$40.83
Payable to Carrier A$469.50
Step 3Available

Carrier batch

Select payables, draft a batch for each carrier and freeze the amounts.

Carrier A batch27 items
Payable$12,480.16
StatusDraft → Submitted
Daily close and office reconciliationAvailable

Each office's collections reconciled at the end of the day.

Direct carrier integrationsNext

Submit batches straight to carriers, and reconcile carriers that draw from the brokerage's account.

Reminders before a lapseNext

Clients hear from you before a missed payment becomes a fee.

More time for what matters

The work only people can do.

RenewalsWhat the renewal looks like, and why
EndorsementsWhat a change to the policy means
ClaimsWorking through claim issues with the carrier
UnderwritingNegotiating with underwriters
PricingMaking the case for why the rate should be different
PaymentsWhy a client should come in and pay today

NIVEL doesn't replace these conversations. It gives your team more time to have them.

What changes

Two things change how a brokerage works.

Connected

One source of truth for everything.

Every carrier and payment processor, connected to one source of truth. Platforms and service providers are next. No more logging into a dozen portals to see one client.

Automated

Less back-and-forth.

Software and AI agents take on the busywork: notices, document requests and status updates between brokers, carriers and clients.

The bigger picture

Keep every vehicle insured and on the road.

When brokerages run on one source of truth, everyone who depends on that coverage sees what they need, with consent. Carriers keep the risk. Brokers keep the client. NIVEL is the shared layer between them.

One source
of truthNIVEL
Brokerages
Carriers
Fleets and drivers
Platforms
Payments
Repair and towing

Trust

Trust is the product.

A source of truth only works if every party can see and control how its data moves.

Consent you control

Every data share is recorded, has a purpose and can be revoked. Each party sees only what it needs.

Security built in

Encryption, role-based access and a full audit trail of every read and transfer.

Guardrails for AI agents

Agents act only within granted permissions. Every action is logged, and people approve what matters.

Neutral by design: NIVEL takes no insurance risk, never competes for your clients and never sells data.

Where it's going

Built for what comes next.

Fleets are becoming mixed and autonomous, and more businesses share responsibility for every vehicle. That's more risk for brokers to place and explain. NIVEL handles everything else.

TodayAgency managementEvery workflow, one source of truth
NextConnected marketCarriers, platforms and service providers
AheadMixed fleetsHuman and autonomous

Get in touch

Running a brokerage? Let's talk.

We're onboarding brokerages ahead of the March 1, 2027 renewal season. Carriers, fleets and platforms: we'd like to hear from you too.

Send an email to wilson@nivelrisk.com

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